Privacy Policy — Feluda.ai

At Feluda.ai, we respect your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your personal data.

Information We Collect

We may collect:

Account information you provide when signing up, such as your name and email address.
Usage data, such as pages visited, features used, and performance metrics.
Payment and billing information when you purchase a subscription or another paid service. Payments are processed by third-party payment providers, and Feluda.ai does not directly store complete payment-card details.

How We Use Information

We use collected information to:

Provide, maintain, secure, and improve our services.
Manage accounts and subscriptions.
Process transactions, send receipts, and handle billing.
Send important account, service, security, and product-related communications.
Monitor performance, diagnose technical problems, and prevent misuse.

We do not sell your personal information.

We may use trusted third-party service providers for purposes such as:

Payment processing
Email delivery
Analytics
Hosting and infrastructure
Security and fraud prevention

These providers may process personal data only as necessary to deliver their services and are subject to their own privacy policies and data-protection obligations.

We may also disclose information when required by law, regulation, legal process, or a valid governmental request, or when reasonably necessary to protect Feluda.ai, our users, or others.

Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, satisfy legal and accounting obligations, resolve disputes, and enforce our agreements.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

Data Security

We use reasonable technical and organisational safeguards designed to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.

No system or method of electronic transmission is completely secure, and we cannot guarantee absolute security.

Your Choices and Rights

Depending on where you live, you may have the right to:

Access the personal information we hold about you.
Correct inaccurate or incomplete information.
Request deletion of your personal information.
Object to or restrict certain processing activities.
Request a portable copy of your information.
Withdraw consent where processing is based on consent.
Opt out of non-essential communications by using the unsubscribe link included in those messages.
Submit a complaint to an applicable data-protection authority.

You can update certain account information through your account settings.

To exercise a privacy right or submit a data request, contact [email protected]. We may need to verify your identity before completing a request.

Cookies and Analytics

Feluda.ai may use cookies and similar technologies to operate the website, remember preferences, understand how the service is used, and improve performance.

For more information, please refer to the Feluda.ai Cookies Policy.

International Data Transfers

Feluda.ai and its service providers may process information in countries other than the country in which you live.

Where required, we use appropriate safeguards intended to protect personal information transferred internationally in accordance with applicable data-protection laws.

Children's Privacy

Feluda.ai is not intended for children who are not legally permitted to use the service without the consent of a parent or legal guardian.

We do not knowingly collect personal information from children in violation of applicable law. Contact us if you believe a child has provided personal information improperly.

External Services and Links

Feluda.ai may contain links to or integrations with third-party services. We are not responsible for the privacy practices, security, or content of those third parties.

We recommend reviewing the privacy policy of each external service before providing personal information.

Changes to This Policy

We may update this Privacy Policy from time to time.

When changes are significant, we may provide notice through the website, the service, or another appropriate communication channel. The date at the top of this policy indicates when it was last updated.

Contact

For questions, concerns, or requests relating to this Privacy Policy or your personal information, contact:

Feluda.ai
Email: [email protected]